Styrone performed worldsoft Modifications, and fixed the causes of the sales order fill rate issues.. The key issues were as follows:

customers weren’t using JD Edwards World A9.4, Oracle will not be sending year-end updates. 

We are able to work with clients in order to problem solve and develop an application-specific approach that met mandated reporting needs. Ultimately, provided 1099s, W2s and CARES Act reporting within the required deadline.

• The first time fill rate of customer orders was well below industry average.

• Less than one year of historical data was used to forecast demand.

• The double-digit growth rate of demand was not factored into the forecast.

• Logistics parameters (lead time, percent increase, monthly weighting, etc.) did not

accurately reflect the actual supply chain process.

• MRP results where inaccurate and required excessive user intervention to complete the planning process.

• Low levels of confidence in the overall planning system needed to be overcome to enable changes to become effective.

The study included a full analysis of the proposed solutions, which included the logistic

parameters and forecast process. Styrone identified and implemented the following

key solutions:

• Historical demand data, which is required in the forecasting process, was

refreshed and loaded for all items.

• The forecasting and logistic parameters were updated to reflect the true state of

the client’s business.