Styrone performed worldsoft Modifications, and fixed the causes of the sales order fill rate issues. The key issues were as follows:
Customers weren’t using JD Edwards World A9.4, Oracle will not be sending year-end updates.
We are able to work with clients in order to problem solve and develop an application-specific approach that met mandated reporting needs. Ultimately, provided 1099s, W2s and CARES Act reporting within the required deadline.
• The first time fill rate of customer orders was well below industry average.
• Less than one year of historical data was used to forecast demand.
• The double-digit growth rate of demand was not factored into the forecast.
• Logistics parameters (lead time, percent increase, monthly weighting, etc.) did not
accurately reflect the actual supply chain process.
• MRP results were inaccurate and required excessive user intervention to complete the planning process.
• Low levels of confidence in the overall planning system needed to be overcome to enable changes to become effective.
The study included a full analysis of the proposed solutions, which included the logistic
parameters and forecast process. Styrone identified and implemented the following
key solutions:
• Historical demand data, which is required in the forecasting process, was
refreshed and loaded for all items.
• The forecasting and logistic parameters were updated to reflect the true state of
the client’s business.
