B2B Enterprise Portal.
Account management features. Allow your customers to effortlessly manage their company data through their personal accounts on the portal.
Self-ordering system. Enable customers to place their orders independently through an intuitive interface. They can do it anytime, no matter the time zone—and without engaging any of your salespeople!
Personalized price lists. Provide your customers with access to tailored price lists to ensure they receive the most relevant pricing information.
Order status tracking. Empower your customers with detailed real-time information on the status of their orders and order details: they will receive email notifications on any changes in order status.
Order history overview. Save the history of all customer orders in their personal account on the portal to ensure information transparency and effortless re-ordering.
Re-ordering capabilities. Allow your customers to seamlessly re-order from their order history.
Service requests and support. In case of any issues, your customers will be able to submit service requests and get prompt assistance with their orders.
These challenges can leave customers feeling confused and inefficient. And customer inefficiency leads to inefficient support experiences for your sales and service teams as they field extra calls and emails.
Using the .NET portal software to implement customer service strategy will help lower costs and create better customer experiences.
Our customer portal solutions demonstrated how, on a daily basis, customer can make your customers and service teams more efficient by:
Streamlining customer onboarding
Providing self-service to simplify everyday transactions
Providing a unified experience
Making answers easy to find
Equipping your teams with intuitive tools that help keep your portal current.
