Managed Services


    JD Edwards managed services offer ongoing support and maintenance for JD Edwards software, ensuring that systems remain efficient and up-to-date. These services typically include routine system monitoring, performance tuning, and proactive issue resolution to prevent disruptions. Managed services providers handle software updates and patches, reducing the burden on internal IT teams. With managed services, organizations benefit from expert oversight and reduced risk, allowing them to focus on core business activities. Our customers enjoy improved operational efficiencies, better compliance, reduced costs, code-current status, and more.

    Our service offerings span the entire spectrum of PeopleSoft application´s lifecycle - from conception to solutions delivery, from maintenance & support to upgrades & enhancements, using our Global support model, we focus on rapidly improving business performance. 

    System Monitoring and Performance Management: Regularly tracking the health and performance of JD Edwards systems to identify and address potential issues before they impact operations.Software Updates and Patch Management: Applying the latest updates and patches to JD Edwards software to ensure the system is secure, compliant, and equipped with new features.


    Data Backup and Disaster Recovery: Implementing robust backup solutions and recovery plans to protect critical data and ensure business continuity in the event of a disaster. User Support and Help Desk Services: Providing ongoing technical support and assistance to users, resolving issues and answering questions related to JD Edwards applications. 


    Custom Report and Integration Development: Designing and developing custom reports and integrating JD Edwards with other systems to meet specific business needs and improve data flow.  24/7 Support: Ensures that users have continuous access to technical and functional assistance, allowing them to resolve issues and get help with their software at any time of day or night.

      Consulting

    OurJD Edwards consulting services provide specialized expertise in implementing and optimizing JD Edwards software solutions. These services typically include system design, configuration, upgrade, migrations to the cloud, and integration to tailor the software to specific business needs. Our consultants help organizations streamline their processes and improve efficiency through customized JD Edwards solutions. They also offer training and support to ensure users are proficient and the system runs smoothly. Their deep knowledge of both the software and industry best practices enables them to deliver valuable insights and solutions. We partner with our customers to collaborate on a strategy so that you can get the most value for your investment